Clinic Update

By May 17, 2020 June 30th, 2020 Uncategorized

Clinic Procedure- COVID Update
The Ontario government has allowed veterinary hospitals to resume normal operations starting on Tuesday May 19 with the stipulation that we continue practicing social distancing and take measures to protect our clients and staff. The South Windsor Animal Hospital will begin a gradual transition on this date to accommodate our patients’ needs while maintaining the safety of our hospital. Due to the inability to perform routine procedures for the last two months, we are experiencing a backlog and will prioritize certain cases in our attempts to work through this back log.

Starting on Tuesday May 19, 2020, we will begin calling owners of our patients who are overdue for Rabies vaccines and owners of senior pets who should have routine geriatric screening bloodwork. We will also begin grooming appointments on Tuesday, May 19th. Once we have protected these patients, we will be calling owners of pets who are in need of the other parts of our vaccine program. We will continue calling all the owners of dogs who have not picked up their heartworm and flea/ tick prevention yet.

While we are resuming normal medical procedures, the manner in which we are working will be different to accommodate human health considerations. We will continue to have a locked front door. Clients needing food or medications should call in advance to order these products, prepay and arrange a pick up time. When arriving at the pick-up time, owners should call from the parking lot and products will be brought outside to them.

We hope to continue easing our way back to a more normal style of veterinary medicine over the months to come. Our goal is to continue providing our patients and their owners with the highest quality of veterinary medicine in a friendly and informative manner.

We ask that you please be patient with us as we are modifying our protocols to try to keep everyone safe. We hope everyone stays safe in this difficult time and look forward to seeing our clients in person soon.

Dr. Chris Chamandy and the staff of South Windsor Animal Hospital

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